Civic Issues Tracker
A cross-platform ecosystem designed to empower citizens by automating civic reporting through geospatial submissions and real-time status tracking.
Closing the Civic Feedback Loop
Traditional civic reporting is often manual and slow, with citizens having no visibility into the progress of their complaints. I developed the Civic Issues Tracker to create a transparent, digital pipeline where issues are GPS-pinned and status-tracked from submission to resolution.
Core Development & Architecture
As a core contributor to this college project, I took ownership of the end-to-end interface and administrative logic. My mission was to transform a complex data-reporting requirement into a seamless user experience, handling everything from initial UI layouts to the final bug-squashing phase.
Frontend & User Systems
Built the complete project UI and managed user profile systems, including status tracking and issue creation logic.
Admin Dashboard (Complete)
Designed and built the full administrative ecosystem for officials to manage, verify, and resolve submitted issues.
Engineering the Solution
Geospatial Precision
Optimized the Google Maps API integration to ensure high-accuracy coordinate anchoring, resolving critical bugs in the geospatial reporting workflow and ensuring data reliability for administrative teams.
Mission-Critical Debugging
Identified and resolved production bugs across the entire user lifecycle, specifically optimizing the issue-submission flow and ticket status update reliability.
Categorized Technologies
Mobile & Frontend
Backend & Storage
Web Admin
Tools
Results & Impact
The platform provides a single source of truth for both citizens and city officials. By automating the reporting workflow, it increases administrative efficiency and builds public trust through real-time feedback and accountable status tracking.