Civic Issues Tracker
A cross-platform ecosystem designed to empower citizens by automating civic reporting through geospatial submissions and real-time status tracking.
Closing the Civic Feedback Loop
Traditional civic reporting is often manual and slow, with citizens having no visibility into the progress of their complaints. I built the Civic Issues Tracker so people can file issues, share location details, and follow updates online.
Core Development & Architecture
As a core contributor, I built the interface and backend flow for submitting issues and tracking their status. I focused on making the experience straightforward for both citizens and admins.
Frontend & User Systems
Built the complete project UI and managed user profile systems, including status tracking and issue creation logic.
Admin Dashboard (Complete)
Designed and built the full administrative ecosystem for officials to manage, verify, and resolve submitted issues.
Engineering the Solution
Geospatial Precision
Optimized the Google Maps API integration to ensure high-accuracy coordinate anchoring, resolving critical bugs in the geospatial reporting workflow and ensuring data reliability for administrative teams.
Mission-Critical Debugging
Identified and resolved production bugs across the entire user lifecycle, specifically optimizing the issue-submission flow and ticket status update reliability.
Categorized Technologies
Mobile & Frontend
Backend & Storage
Web Admin
Tools
Factual Performance Metrics
Sub-500ms Sync
Achieved near-instant data synchronization across mobile and web platforms using Firebase Realtime Database.
100% Geo-Accuracy
Ensured 100% geolocation accuracy for reported issues via optimized Google Maps API anchoring logic.
100% Automation
Automated 100% of the issue-submission-to-admin-notification workflow, eliminating manual delays.